The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in rooms
Parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
No parking
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Guest Parking
Electric kettle
Services
Housekeeping
Welcome drink
Dining
In-room breakfast
Snack bar
Bar/ Lounge area
Special diet menus
Business
Fax/Photocopying
Children
Cots
Children's buffet
Spa & Leisure
Leisure/ TV room
Room features
Free Wi-Fi in rooms
Heating
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
12-14 Whitewalls,
Swansea,
United Kingdom,
West Glamorgan
Map view
street view
12-14 Whitewalls,
Swansea,
United Kingdom,
West Glamorgan
City landmarks
Museum
National Waterfront Museum
690 m
Gallery
Dylan Thomas Centre
680 m
Botanical Garden
Plantasia Tropical Hothouse
630 m
Gallery
Mission Gallery
760 m
Castle
Swansea Castle
1.4
km
Public Building
Brangwyn Hall
1.7
km
Tourist Information Centre Plymouth Street
Swansea Marina
1.3
km
Church
Cathedral Church of St Joseph
1.4
km
Public Building
The Guildhall
1.3
km
Park
Brynmill Park
2.1
km
5 Cwmdonkin Drive Uplands
Dylan Thomas Birth Place
1.9
km
Park
Cwmdonkin Park
2.5
km
Nearby
Park
The LC
520 m
Museum
Swansea Museum
580 m
Gallery
Glynn Vivian Art Gallery
460 m
Square
Castle Square
140 m
Church
The Collegiate & Parish Church of St. Mary's
150 m
High Street
High Street
300 m
Pobbles Bay
430 m
Welsh Coastal path
280 m
New Oxford Building Oxford Street
Oxford Street
140 m
Shopping Area
The Quadrant
160 m
Whiteford National Nature Reserve
430 m
1 York Street
Cygnet Distillery
360 m
Mosque
St Andrew's English Calvinistic Methodist Chapel
500 m
31 The Kingsway
Breakout Live Swansea
180 m
Casino
Grosvenor Casino Swansea
340 m
Museum Park
510 m
Penyfodau Fawr Farm Shop
280 m
Horton Beach
430 m
Restaurants
Lillte Tokyo
80 m
Oxford Street 64-65 Swansea Market
Kardomah
170 m
11 Portland Street
Greek Flavours By Alexanter
140 m
191 Llangyfelach Road Brynhyfryd
Burger King
140 m
1-2 Union Street
Shine
200 m
28 Union Street
Dough To Go
130 m
Oxford Street Bridgend
McDonald's Restaurants
170 m
1 Oxford Street
Pastel de Nata
180 m
Unit 3
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
7.0
Location
8.3
Service
8.7
Dining
5.3
Guest reviews
7.0/10
based on 3 reviews
7.5
7.5/10 based on 2653 reviews
David
United Kingdom,
October
2023
7.8/10
My stay at the hotel was quite pleasant overall. The location was excellent, just across from Primark and a short walk to The Grand Theatre. However, I did notice some wear and tear in the room.
Rooms
7.0
Also, there were some signs of wear and tear.
Service
9.0
The staff members were incredibly friendly and accommodating, going out of their way to assist me during my stay.
Location
10.0
The hotel's location was fantastic, right in the city center with easy access to buses, trains, dining options, and entertainment venues.
Dining
5.0
I was a bit disappointed with the dining experience. The continental breakfast was underwhelming, delivered in a paper bag without proper plates. It lacked the variety I expected for a continental breakfast.
Facilities
The hotel offers basic facilities, but nothing extraordinary stood out during my stay.
Paul
United Kingdom,
August
2023
7.4/10
The hotel had a convenient location in the city center, right next to Swansea market and close to Primark and M&S. The rooms were a bit noisy and warmer than expected due to the bathroom radiator, but for the price, it was acceptable. The staff, although not the comfiest, tried their best to accommodate our needs.
Rooms
7.0
The rooms were a little noisy and warmer than expected due to the bathroom radiator.
Service
9.0
The staff was really friendly, chatty, and willing to help with anything we needed. They made us feel like valued guests, which was appreciated.
Location
8.0
The hotel's location was excellent for sightseeing, shopping, and meeting friends with a boat in the marina. However, be prepared for a walk to the NCP car park if it's raining.
Dining
6.0
The dining experience was decent, but there is room for improvement. The Italian grilled meat was satisfactory, but there are better dining options around like the continental breakfast at a nearby cafe.
Facilities
7.0
The hotel facilities were adequate for our needs during the stay. Nothing extraordinary, but they served their purpose.
Alexandra
United Kingdom,
July
2023
6.6/10
The hotel had spacious rooms but with heating issues. The service was welcoming and accommodating. Its central location was convenient, although noisy at times due to nightlife. The dining experience lacked variety. Overall, a decent stay with room for improvement.
Rooms
7.0
The rooms were spacious but too hot due to issues with the heated towel rail.
Service
8.0
The staff were welcoming, friendly, and more than happy to assist, including storing luggage.
Location
7.0
The central location was perfect for shopping and close to bars and restaurants, although affected by noise from late-night activities.
Dining
5.0
The dining options were lacking for a continental breakfast, with minimal selections.
Facilities
6.0
Basic facilities were provided, but improvements could enhance the overall experience.